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Traduire avec Google Traductions’ouvre dans un nouvel onglet ; à titre indicatif uniquementThe rules of the Agined Public Sector Program, which gives government bodies, public agencies, public healthcare providers and intergovernmental organizations 20% off annual Team and Scale plans, with help for their procurement process.
Last updated October 28, 2026.
These terms set out the rules of the Agined Public Sector Program (the "Program"), which Avonao, Inc. ("Agined", "we", "us") offers for the Agined Attestor service to the public body that applies ("you").
The Terms of Service and the documents they name, including the Acceptable Use Policy and the Data Processing Addendum, still apply in full. These terms prevail over them only for the Program benefit: who qualifies, what the discount and procurement support cover, how long they last and when they end. Words defined in the Terms of Service have the same meaning here.
National or federal, state or regional, and local government bodies; public agencies and authorities; public healthcare providers; and intergovernmental organizations. The person who applies must be authorised to act for the body under its own rules, and the body must meet the eligibility rules in section 4 of the Terms of Service.
The person who applies must be an owner or admin of the organization the workspace belongs to in Agined.
We may verify what you tell us, for example against official registers and directories, and ask for documents that show the body's public status. We normally decide within 5 business days of receiving a complete application and tell you by email. We may decline an application at our discretion, including when we cannot verify it; you can still use the Service at standard prices.
On reasonable request, and at no extra charge, we:
Custom contract terms, a service level agreement and invoicing outside Avonao Billing are available only on the Enterprise plan, agreed in a signed order. Team and Scale carry no uptime commitment, service credits or support response time, as section 9 of the Terms of Service states. See the Enterprise Service Level Agreement.
After approval, our team applies the discount to the annual Team or Scale subscription of the workspace named in your application. You do not need a code. Payment stays with Avonao Billing and Stripe under section 7 of the Terms of Service, and your invoices show the discounted price.
The benefit is not retroactive: charges billed before the approval date are not discounted or refunded. If an annual charge billed after approval was taken at the standard price because the discount had not yet been applied, we refund the difference. You can cancel at any time under section 7.4 of the Terms of Service; refunds follow section 7.5, calculated on the amount you actually paid.
The discount applies to each annual Team or Scale charge billed while the body remains eligible. If you move to monthly billing or another plan, those charges are at standard prices. Before each annual renewal we may ask you to confirm that the body is still eligible. If you do not answer within 30 days of our request, the discount ends under section 7.
We may end the benefit if:
We tell the account owner by email and give the reason. After a loss of eligibility or an unanswered request, the benefit ends on the date in our notice, at least 30 days after we send it; otherwise it may end when we send the notice. Standard prices then apply to new charges. We do not charge the difference for an annual period already paid for, except that we may ask you to repay a discount obtained with false information. If you think we are wrong, reply to the notice and a person will review it.
We may change these terms or end the Program with 30 days' notice, by email to the account owners of approved bodies and on this page. A benefit already approved is honoured until the end of its current annual subscription period on the terms that applied when we approved it. Changes in your favour, and changes required by law, may take effect immediately.
We use what you give us when you apply and during procurement (the names, roles and contact details of your staff, the body's name, type and jurisdiction, purchase order numbers, and the forms, terms and questionnaires you send) to decide on the application, verify it, administer the benefit, provide procurement support and prevent misuse. We do not use it for marketing. We keep it while the body holds the benefit, and afterwards only as long as we need it to show why a discount was given and for our billing records. See the Privacy Policy for how we handle personal data and for your rights.
Questions about the Program, an application or procurement: hello@agined.com. Avonao, Inc., 254 Chapman Rd, Ste 208 #21918, Newark, Delaware 19702, USA (legal address). Our mailing address, for general correspondence only, is Avonao, Inc. • 2261 Market Street PMB 10671, San Francisco, CA, 94114, United States. It is not our legal address: all legal correspondence must be sent to the legal address in Delaware stated above (see the Imprint).